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00852-62639979 info@yxfcamera.com
Frequently Asked Questions

Frequently Asked Questions

01
How do I order your products?
Please contact our official email (info@yxfcamera.com) or send your inquiry through the "Contact Us" page of this website.
02
What shipping options do you offer?
We can choose to ship by Courier, Ocean, Air and Rail. With detailed information on quantity, weight and mode, we can recommend the most cost-effective shipping option for your needs.
03
What payment types do you support?
You may choose to pay to our bank account, Western Union or PayPal: TT100% deposit.
04
What is the average delivery time?
For samples, the delivery time is about 7 days. For mass production, the delivery time is about 20-30 days.
05
Can you provide relevant documents?
Yes, we can provide most of the documents about camera modules, including drawings of camera modules, delivery reports, ROHS, REACH, origin and other required export documents.
06
What software does your USB camera module support?
Blue Iris, ContaCam, Yawcam, Ispy, Motion Eye OS, AMCAP, Webcam Viewer, etc.
07
What operating systems do your camera modules support?
Our camera modules can support Windows, Mac, Android and Linux systems.
08
What lenses are available?
We have lenses for M7, M12, wide angle, fisheye, etc. Our R&D engineers could match and customize the exact lens angle according to your requirements.
09
Do you provide OEM Service?
We provide OEM service, we have R&D department, production department and quality control department, we can provide OEM service to meet your needs. Welcome to contact us to customize your camera module.
10
Do you have Minimum Order Quantity (MOQ)?
Each product has a different MOQ, some have a minimum order of 1 piece, some have a minimum order of 10 pieces, feel free to contact us for the MOQ of your target product.
11
Do you welcome visits from us or third party organizations to enter your factory
We welcome visits from our partners and will do our best to cooperate with them in their inspections.
12
Where is your headquarters based?
YXF is headquartered in Shenzhen, China, with a factory in Longhua, Shenzhen , and has a company in Hong Kong.
WHAT SERVICES DO WE PROVIDE?
Start customizing your best camera module solution.
01
Identify your requirements

Identify your requirements

Details: After receiving your information we will reply to you immediately to know your detailed requirements and give timely feedback to R&D and product departments.
Standard: Reply and communicate within 8 hours.
02
R&D department provides solutions

R&D department provides solutions

Details: The R&D department will find or develop a suitable solution for your needs and at least one R&D engineer will be deeply involved in your project.t.
Standard: Feedback on the solution within 24 hours at the earliest.
03
Customized samples

Customized samples

Details: We will produce camera module samples according to your approved solution and the same quality control process as for bulk orders to strictly control the quality of the samples.
Standard: 7-15 working days for sample delivery 2 working days for in stock samples at the earliest.
04
Research and test solutions

Research and test solutions

Details: When you receive your samples during the testing phase our R&D team will assist you in solving problems encountered during testing. And according to your requirements adapt or update iterations of new camera module solutions.
Standard: R&D engineers reply and communicate within 8 hours. Feedback on solutions within 24 hours at the earliest.
05
Starting mass production program

Starting mass production program

Details: After the sample process has passed the testing if you need to start a mass customization program we will organize a project team (including R&D engineers quality control supervisors purchasing personnel and customer managers) to ensure that your mass production program will be produced and delivered according to the specified date.
Standard: Your mass production program will be followed up by a fixed project team to ensure your product quality production schedule and delivery.
06
Strict control of production quality

Strict control of production quality

Details: The production department and QC department will strictly comply with ISO and QC standard execution at least 3 times for full inspection and 1 time for random inspection.
Standard: Strictly in accordance with ISO9001 ISO14001 QC080000 management system to control product quality.
07
On-time delivery

On-time delivery

Details: With 10 years of experience in global logistics shipping we promise our customers that the products will arrive safely and on time.
Standard: All fees and costs related to logistics services and China customs administration are included in your quotation.
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If You Have Any Questiions, You Can Leave us a Message.
14+ Years OEM Camera Module Manufacturer
00852-62639979 info@yxfcamera.com

Focusing on the development and production of camera modules

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